Frequently Asked Questions
Frequently Asked Questions-
Which room type features a balcony?Wyndham Garden Chinatown's Premium Queen rooms on the 2nd or 7th floor, and Executive Queen suites on the 15th Floor offer balcony with magnificent views of the city.
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What is the maximum occupancy of your rooms?To ensure the safety of our guests, maximum occupancy of our New York Hotel rooms are limited to 4 per room and we encourage our guests to practice social distancing.
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How far is the hotel from Chinatown?We are located in the heart of Chinatown on the corner of Bowery & Hester. Stay with us to experience the best of the vibrant neighborhood.
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How far is the hotel from the Train Station?We are just one block away from the Grand St. subway station, B and D line which takes you to midtown in 3 stops and 1 stop in Brooklyn. The hotel is conveniently located to the Canal St. Subway Station providing access to the R, N, J,6, Z, W, Q lines.
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How far is the hotel from JFK?It takes 24 minutes via car (16.1 miles) and 60 minutes via train to reach John F. Kennedy International Airport (JFK).
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How far is the hotel from LGA?From our hotel, it takes only 15 minutes via car (9.4 miles) and 60 minutes via train to reach LaGuardia Airport (LGA).
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How far is the hotel from EWR?From our Manhattan hotel, it takes just 20 minutes via car (12.3 miles) and 60 minutes via train.
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Is the surrounding area of the hotel safe?We are located just 2 blocks away from our NY finest 5th Precinct and the area is safe with many restaurants, shopping, and hot spots for nightlife
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Is there parking on site?There is a hotel loading zone access point in front of the hotel to drop off luggage. The hotel is affiliated with a third party indoor garage called iPark, conveniently located one block away on 44 Elizabeth Street. A discounted fee for 24 hour parking is applicable (no in and out privileges); $45.00/sedan and $55.00/SUV.
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Does the property offer a complimentary breakfast?At this time the Wyndham Garden Chinatown does not offer breakfast however there are various options available nearby. Please contact our front desk for available options.
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What are the hours of operations of the F&B Outlets?The hours of operations are different for every outlet and change frequently. Please contact our front desk to get further details.
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Is the Rooftop bar open?Our Rooftop bar is temporarily closed due to Covid-19 restrictions for the safety and wellness of our guests and associates. We look forward to offering you this amenity very soon.
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Can we store our luggage before/after our visit?We offer complimentary luggage storing facility for the day of checking in or checking out. However, storing luggage before/after the reservation dates will cost $5.00 per luggage per night.
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Does the hotel have a pool?Unfortunately, we do not have a pool. But we are committed to keeping your exercise habit uninterrupted with our fully-equipped 24-hour fitness facility. Please note that due to Covid-19 restrictions, proof of vaccination is required to utilize the fitness facility. Please contact our front desk for further details.
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Do you have a smoking room?Wyndham Garden Chinatown hotel is a 100% smoke-free hotel. Hence, there are no smoking rooms available. The hotel reserves the right to apply $250 penalty charge to anyone smoking in the hotel. There are designated smoking areas outside of the hotel. Please note the smoking policy also applies to the balconies.
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Does the hotel accept cash at check-in?No. A credit card payment approval is required for registration. Upon departure, you can opt to pay by cash. We encourage the use credit cards exclusively to provide contactless payment for the safety of our guests.
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How much is the security deposit?The security deposit at our hotel in lower Manhattan New York is $50 per night. Credit card security deposit authorizations obtained during the registration process will be released upon departure if there are no incidental charges. Please note that timelines vary on returned deposits from bank to bank and funds may not be readily available for several days following departure.
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Is there a resort fee?There is no resort fee involved at the hotel at this time.
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What is the age requirement at the hotel for check-in?The minimum age requirement to reserve a room at our hotel is 21.
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Are there an additional cost for adults and/or children?There is no additional cost for children and occupancy is based on two to four people depending on accommodations reserved. An additional occupancy charge of $30 may apply for additional guests, consult with our registration desk for further details.