Frequently Asked Questions

Wyndham Garden Chinatown's Premium Queen rooms on the 2nd or 7th floor, and Executive Queen suites on the 15th Floor offer balcony with magnificent views of the city.

To ensure the safety of our guests, maximum occupancy of our New York Hotel rooms are limited to 4 per room and we encourage our guests to practice social distancing.

We are located in the heart of Chinatown on the corner of Bowery & Hester. Stay with us to experience the best of the vibrant neighborhood.

We are just one block away from the Grand St. subway station, B and D line which takes you to midtown in 3 stops and 1 stop in Brooklyn. The hotel is conveniently located to the Canal St. Subway Station providing access to the R, N, J,6, Z, W, Q lines.

It takes 24 minutes via car (16.1 miles) and 60 minutes via train to reach John F. Kennedy International Airport (JFK).

From our hotel, it takes only 15 minutes via car (9.4 miles) and 60 minutes via train to reach LaGuardia Airport (LGA).

From our Manhattan hotel, it takes just 20 minutes via car (12.3 miles) and 60 minutes via train.

We are located just 2 blocks away from our NY finest 5th Precinct and the area is safe with many restaurants, shopping, and hot spots for nightlife

There is a hotel loading zone access point in front of the hotel to drop off luggage. The hotel is affiliated with a third party indoor garage called iPark, conveniently located one block away on 44 Elizabeth Street. A discounted fee for 24 hour parking is applicable (no in and out privileges); $45.00/sedan and $55.00/SUV.
E-bikes and other lithium-ion powered vehicles are prohibited within the hotel premises.

Wyndham Garden Chinatown offers continental breakfast from 7:00 AM to 10:00 AM for up to two persons per room which is included in the daily $20.00 facility fee ($17.43 plus applicable taxes).  

Guest rooms which can accommodate up to 4 persons max, an additional $10.00 per person ($8.72 per person) per night will be applied for 3rd and 4th occupant. 

The facility fee is inclusive of tax.

The hours of operations are different for every outlet and change frequently. Please contact our front desk to get further details.

Our Rooftop bar is temporarily closed due to Covid-19 restrictions for the safety and wellness of our guests and associates. We look forward to offering you this amenity very soon.

We offer complimentary luggage storing facility for the day of checking in or checking out. However, storing luggage before/after the reservation dates will cost $5.00 per luggage per night.

Unfortunately, we do not have a pool. But we are committed to keeping your exercise habit uninterrupted with our fully-equipped 24-hour fitness facility. Please note that due to Covid-19 restrictions, proof of vaccination is required to utilize the fitness facility. Please contact our front desk for further details.

Wyndham Garden Chinatown hotel is a 100% smoke-free hotel. Hence, there are no smoking rooms available. The hotel reserves the right to apply $250 penalty charge to anyone smoking in the hotel. There are designated smoking areas outside of the hotel. Please note the smoking policy also applies to the balconies.

No. A credit card payment approval is required for registration. Upon departure, you can opt to pay by cash. We encourage the use credit cards exclusively to provide contactless payment for the safety of our guests.

The security deposit at our hotel in lower Manhattan New York is $50 per night. Credit card security deposit authorizations obtained during the registration process will be released upon departure if there are no incidental charges. Please note that timelines vary on returned deposits from bank to bank and funds may not be readily available for several days following departure.

All reservations are subject to a Facility Fee of $25.00 plus applicable taxes per day. 

The Facility Fee reflects the addition of enhanced amenities, services, and the reinstatement of  Full American Breakfast  for our valued guests.

(The Full American Breakfast is for up to 2 persons per day. This offering is included in the Facility Fee for up to 2 persons per day. Guest rooms which can accommodate up to 4 persons max, an additional $12.50 plus applicable tax/per person per ($14.34) night will be applied for 3rd and 4th occupant) 

The minimum age requirement to reserve a room at our hotel is 18.

There is no additional cost for children and occupancy is based on two to four people depending on accommodations reserved. An additional occupancy charge of $30 may apply for additional guests, consult with our registration desk for further details.

Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.

Yes, we offer free high-speed Wi-Fi in all guest rooms and public areas, ensuring you stay connected during your visit.

Yes, we are a pet-friendly hotel. We welcome well-behaved pets for a fee. Please review our pet policy for details and restrictions.

Our hotel features The Bowery Beer Garden, a fantastic dining option offering a diverse menu, craft beers, and a relaxed atmosphere. It's open for breakfast, lunch, and dinner.

Yes, we offer accessible rooms equipped with features like wider doorways, grab bars, and accessible bathrooms. Please contact us in advance to reserve an accessible room.

Absolutely! We have flexible meeting and event spaces suitable for various occasions, from corporate meetings to social gatherings. Contact our events team for detailed information and reservations.

Electric scooters, E-bikes, and other lithium-ion powered vehicles are prohibited within the Wyndham Garden Chinatown hotel premises.

Bike Rack/Bicycle Lock Post are available in front of the hotel.