Frequently Asked Questions
Frequently Asked Questions-
Does the hotel accept cash at check-in?
No. A credit card payment approval is required for registration. Upon departure, you can opt to pay by cash. We encourage the use credit cards exclusively to provide contactless payment for the safety of our guests.
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How much is the security deposit?
The security deposit is $50 per night. Credit card security deposit authorizations obtained during the registration process will be released upon departure if there are no incidental charges. Please note that timelines vary on released deposits from bank to bank and funds may not be readily available for several days following departure.
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Is there a resort fee?
All reservations are subject to a Facility Fee of $26.14 plus applicable taxes per day ($30.00).
The Facility Fee reflects the addition of enhanced amenities, services, and the reinstatement of Full American Breakfast for our valued guests.
(The Full American Breakfast is for up to 2 persons per day. This offering is included in the Facility Fee for up to 2 persons per day. Guest rooms which can accommodate up to 4 persons max, an additional $13.07 plus applicable tax/per person per ($15.00) night will be applied for 3rd and 4th occupant) -
What is the age requirement at the hotel for check-in?
The minimum age requirement to reserve a room at our hotel is 18.
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Are there any additional cost for adults and/or children?
There is no additional cost for children and occupancy is based on two people depending on accommodations reserved. An additional occupancy charge of $30.00 may apply for additional guests, consult with our registration desk for further details.
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What is the maximum length of stay for a reservation at Wyndham Garden Chinatown hotel?
Maximum Length of StayThe Wyndham Garden Chinatown has a Maximum Length of Stay hotel policy of 28days per guest stay. Meaning all guests must leave the hotel by the 28th day. If guests require accommodation for a longer period, they must check out and vacate the hotel for one night and return with a new reservation the following day. Please consult our Guest Services team for further details.