Guests are talking about Wyndham Garden Chinatown!

Update: after 6 days I received an e-mail from Guest service manager with a satisfying solution. I hope my feedback helps to upgrade the service. Overall I upgrade the experience to 4*. Experience: Great corner room, but such a bad service; we had a leaking window and a wet floor after the recent rain storm, can happen. I took care with a bunch of towels to absorb the water. After several attempts to call in help, I had to escalate it to management to get any response. On top of this they have rude staff too. Not what you would expect as american service standaard. Pending for response management, I will give you an update

GREAT staff, good location (2 blks to parking, 1 blk to subway). Great balcony, large windows, but like many hotels these days the rooms are DARK unless the sun is shining. The room was comfortable, clean and good size closet, but lacks a dresser so I recommend a short stay unless you're traveling solo and don't mind using your suitcase on it fold out stand as your dresser. Great restaurant attached - interesting menu and drinks, but My 8-year-old was disappointed that they didn't serve mac & cheese. Note it has canvas walls to the street so can me chilly in winter though the winds is blocked and they have heaters. Again great staff - clean and great for a couple staying a weekend.

View was nice and the room was clean. Front lobby staff was courteous and polite. Fast check in. Following all Covid safety procedures.

Un poco incómodo si te toca el lado de la carretera en habitaciones bajas, por lo demás merece la pena gastar algo más de dinero y estar cómodo. Cafetera en la habitación con opción de café cada día. Por lo menos sales a la calle con un buen café en el cuerpo.