Guests are talking about Wyndham Garden Chinatown!

We were surprised to read quite a few very negative reviews. Of course you always get what you pay for - and this at our time of staying was one of the cheapest hotels with en-suite in Manhattan. The rooms are a little tired but everything was clean, comfortable and great shower. We had very good views from the 12th floor of the Empire State Building. The only thing was with the amazing views we wished the windows were a bit cleaner!

The hotel is in a very good location and close to metro stations. The room was very good and clean and the staff very friendly

Update: after 6 days I received an e-mail from Guest service manager with a satisfying solution. I hope my feedback helps to upgrade the service. Overall I upgrade the experience to 4*. Experience: Great corner room, but such a bad service; we had a leaking window and a wet floor after the recent rain storm, can happen. I took care with a bunch of towels to absorb the water. After several attempts to call in help, I had to escalate it to management to get any response. On top of this they have rude staff too. Not what you would expect as american service standaard. Pending for response management, I will give you an update

Nice hotel, doesn’t have parking but it’s in a great area and for a good price.