Guests are talking about the Wyndham Garden Chinatown! From our spacious rooms overlooking the city skyline to our fantastic rooftop lounge and Lower Manhattan location, we're dedicated to creating memorable experiences in NYC. Read reviews to discover why we've received more than 700 5-star ratings from guests and a Certificate of Excellence from Trip Advisor. And, if you've stayed with us, leave your feedback so we can continue offering great service. Thank you!
By submitting this review you agree that your personal information will be made public.
Guest •
December 11, 2019
Brilliant service!
We have stayed in the Wyndham Garden Chinatown twice before when visiting New York - so the fact that we keep going back is a recommendation in itself. On this most recent occasion I just want to highlight an excellent piece of Customer Service. Having already checked out of the hotel, we returned to see if we could book a room for an additional day as my wife started to feel unwell. Despite the hotel being fully booked, Gilbert on the front desk was amazing and managed to find us a room that we could use for a few hours until my wife felt a little better. I honestly don't know what we would have done without his help. Absolutely brilliant
This was my 10th time staying at this property. For the Christmas season, the location was perfect, with easy access to Upper Manhattan, but out of the crazy crowds. There are 2 Subways Stations just a few minutes walk from the hotel, and numerous excellent restaurants in the area. The hotel staff, especially Lindsay and Diane in the Sales Department, go out of their way making sure everything goes smoothly, which, being with a large group, was extremely important. The Rooftop Bar, Beer Garden downstairs were both bonuses to my stay. The beds were very comfortable and the view at night, especially laying in bed with the large windows, was stunning.I look forward to another stay there in the near future
Great Hotel with wonderful staff. Any questions or directions they were happy to help us. Beautiful views and the location is perfect. Stayed here the last 4 years and had great service everytime. Shopping and Eating right down the street
The beds were very comfortable and the room spacious. I liked that bc we had 3 people, there was at least a king bed and a double, so if someone wanted to sleep alone they could. The floor to ceiling windows on the corner units were great. Floors 12 and up offer a better skyline View though as the ones below provide a view of the building walls, which is to be expected. The shower was a little unusual as there is no door or shower curtain and water went all over the bathroom floor which could potentially cause a slippery fall. The room and hotel were clean. Gilbert at the front desk was very helpful and offered a local deli for delivery when we had exhausted all options one night. The rooftop bar was very fun as well. The outdoor part is closed during the winter though. Would be nice to have heaters for those who would like to be outdoors. Very close to the subway entrance for B,D trains. About a 10 minute walk for others. Close to little Italy and 9/11 memorial. The nearest Starbucks is about a 10 min walk as well
2nd time staying at this hotel. Once again it was an amzing experience. Very clean. Staff is helpful and friendly. Excellent location. Amazing views from the rooftop bar! Close to many restaurants and subway stops. Will be back
Brilliant service!
Excellent Views, Beds are great too
WYNDHAM GARDEN CHINATOWN
Christmas trip in Chinatown
Great service & super clean